Six years experience at the intersection of analytics, telecom operations, and AI. Currently a Product Manager at Nexus Telecom, leading data initiatives.
Technical Expertise
Strong in SQL and Python for EDA, data cleaning, feature engineering, and building automated workflows and models for business decisions.
End-to-End Project Delivery
Built and deployed projects like churn prediction, customer segmentation, recommendation systems, and deep learning models. Focus on data quality and explainability.
Core Strengths & Approach
Problem to Insight
Excels in owning work from "vague problem" to "clear, actionable insight," clarifying metrics and exploring data.
Automated Pipelines
Builds automated pipelines and presents findings simply for non-technical teams.
Explainable AI
Prioritizes data quality and model explainability (SHAP, LIME) for stakeholder trust and action.
Key Skills
Data Science
Data Intelligence
Performance Analysis
SQL
Python
Machine Learning
Certifications
1
Python for Data Science (IBM)
2
Machine Learning, AI & Data Science
3
Foundations: Data, Data, Everywhere
4
Foundations of Project Management
Experience: Nexus Telecom - Lead Data & Analytics Product Manager
July 2022 - Present (3 years 7 months) | Islāmābād, Pakistan
Led a 10-member team in revenue assurance and fraud detection using data analytics.
Deployed Headspin Platform for performance testing of OTT apps across GSM networks.
Fostered a data-driven culture with cross-functional teams and stakeholders.
Automated performance testing workflows with Python and CI/CD.
Leveraged SQL and cloud analytics for network optimization and fraud detection.
Managed Linux/MAC-based servers for scalable data workflows.
July 2021 - June 2022 (1 year 3 months) | Islāmābād, Pakistan
01
Performance Analysis
Analyzed and troubleshooted calls/routes using SS7 traces for optimal performance.
02
Reporting & Coordination
Prepared daily/weekly system health reports and coordinated with L2/L3 Support for configuration issues.
03
Customer Solutions
Handled complaints, implemented solutions, and provided timely responses to customer queries.
04
Operations & Maintenance
Conducted site surveys, performed O&M for telecom systems, and managed live link cutovers.
Experience: Nexus Telecom - Executive Engineer
July 2020 - July 2021 (1 year 1 month) | Islāmābād, Pakistan
Monitored applications and interfaces, taking action on alarms.
Installed servers and LAN cables, configured routers and switches.
Installed and tested EUP (End-User-Probes) including 2G, LTE Probes.
Performed testing through EUP and media gateways for Voice, SMS, and Data.
Generated reports based on test results and understood data flows.
Experience: Nexus Telecom - Technical Support Engineer
September 2019 - June 2020 (10 months) | Islāmābād, Pakistan
Provided essential technical support, troubleshooting, and problem resolution for telecommunications systems, ensuring smooth operations and customer satisfaction during my initial role at Nexus Telecom.